Advertising Services Terms
Last updated: 03/19/2026
These Advertising Services Terms (“Terms”) govern the provision of advertising, marketing, and related services by ITSOLVITA LLC (“Company”, “we”, “us”) to the client (“Client”, “you”). By engaging our services, you agree to these Terms.
1. Scope of Services
We provide advertising and marketing services, including but not limited to:
- Google Ads (Search, Display, YouTube)
- Meta Ads (Facebook, Instagram)
- Search Engine Optimization (SEO)
- Campaign setup, optimization, and management
- Ad copywriting and creative guidance
Services may be provided as one-time setup, ongoing management, or full-service marketing solutions.
2. Fees and Payment
Fees may be structured as a fixed monthly rate, percentage of ad spend, or a combination, as agreed in advance between the Company and the Client.
All service fees are non-refundable.
Advertising Budget
All advertising spend is paid directly by the Client to third-party advertising platforms, including but not limited to Google and Meta.
The Company does not control, hold, or process advertising budgets unless explicitly agreed in writing.
3. No Guarantee of Results
The Client acknowledges and agrees that the Company does not guarantee specific results, including but not limited to leads, conversions, sales, revenue, return on ad spend, or return on investment.
Advertising and marketing performance depends on multiple external factors outside the Company’s control, including but not limited to:
- Market conditions
- Competition
- Website quality and conversion performance
- Pricing, offer strength, and sales process
- Platform algorithm changes
4. Client Responsibilities
The Client is solely responsible for the following:
- Website functionality, speed, and technical performance
- Landing page quality and conversion readiness
- Lead handling, sales follow-up, and internal sales operations
- Accuracy, legality, and substantiation of all business claims
- Offers, pricing, promotions, and business decisions
The Company is not responsible for business outcomes resulting from advertising campaigns.
5. Accounts and Access
Advertising accounts are owned by the Client unless otherwise agreed in writing.
The Company may request administrative or limited access to accounts for campaign setup, management, optimization, and reporting purposes.
Upon termination of services, account ownership and access remain with the Client. The Company will remove its access upon request or as reasonably necessary.
6. Content and Compliance
The Client provides or approves all core business information, claims, offers, promotions, and other essential content used in advertising campaigns.
The Client is solely responsible for ensuring that its business, products, services, advertising materials, and claims comply with all applicable laws, regulations, and platform advertising policies.
The Company is not liable for rejected ads, limited ad delivery, account suspensions, account bans, policy violations, or enforcement actions by third-party platforms.
7. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business opportunities, or reputational harm.
The Company shall also not be liable for:
- Advertising performance issues
- Platform suspensions or bans
- Changes in platform policies or algorithms
- Website issues affecting conversion rates
- Client-side failures in sales, fulfillment, or communication
The total liability of the Company shall not exceed the amount paid by the Client in the 30 days prior to the claim.
8. Third-Party Platforms
The Client acknowledges that advertising platforms, analytics tools, CRM systems, and related third-party services operate independently of the Company.
The Company has no control over platform decisions, policies, or performance changes.
9. Data and Tracking
The Company may use tools such as analytics, tracking pixels, and CRM systems.
The Client is responsible for compliance with all privacy and data laws.
The Company is not liable for any fines, penalties, or legal issues related to data handling.
10. Subcontractors
The Company may use subcontractors, including international providers.
The Client agrees that data may be accessed or processed by subcontractors.
11. Termination
Either party may terminate services with 14 days notice.
If a minimum commitment applies, termination only takes effect after that period.
12. No Refund Policy
All payments are non-refundable.
Early termination does not cancel payment obligations.
13. Dispute Protection
Performance dissatisfaction is not grounds for chargebacks.
Chargebacks without prior discussion are considered a breach.
14. Governing Law
These Terms are governed by the laws of Washington State.
15. SLA
Response time: 1–2 business days.
This is a guideline, not a guarantee.
16. Minimum Commitment
Minimum term: 3 months.
17. Late Payment
Late fee: 5%.
Services may be paused after 7 days overdue.
18. Intellectual Property
All materials remain property of the Company until paid.
Client receives usage license.
Resale or transfer is not allowed.
19. Scope Protection
Any extra work outside agreed scope is billed separately.
20. Performance Disclaimer
No guarantees on results.
21. Priority Support
Priority support available only in higher-tier plans.
22. Delays
Delays caused by client are not Company responsibility.
23. Indemnification
Client is responsible for all claims related to their business and content.
24. Force Majeure
The Company is not liable for events outside its control.
25. Entire Agreement
This document overrides all previous agreements.
